Customer stories

Pre-consultation questionnaires allow more time for patients at Root Cause Clinical

As an early adopter of digital healthcare solutions, Root Cause Clinical were drawn to Semble for its ability to streamline operations and provide a seamless, consistent experience. 

Thanks to pre-consultation questionnaires, their trichologists can add another two consultations per day, and spend more time with each patient to discuss their needs and treatment plans.

GP taking on practice admin grows business thanks to automation

In his new GP practice, Dr Oliver Large needed a practice management system that could make the administrative side of his job easy.

Not only were they looking for something that could automate most of their interactions with patients – such as payments, appointment bookings and pre-consultation questionnaires – but could also help them grow their business over time.

The Mid Ulster Clinic doubles patient capacity with Semble Pay

Multidisciplinary service, The Mid Ulster Clinic, found that their old separate payment system meant they were doubling up on a lot of work, which was time consuming for both staff and patients.

They switched to Semble Pay in March 2024 to help streamline their payment processes, making the patient experience more streamlined and accessible than ever.

Transforming patient communication and saving time with streamlined letters

Tracy was working with glitchy software before finding Semble. With autosave on letters and easy sharing to the patient portal, Semble has saved Tracy and her team up to five hours a week. 

Easy set-up and integrations help Refuah Medical Centre hit the ground running

After signing with a competitor system riddled with errors and glitches, Refuah Medical Centre switched to Semble with just four weeks their grand opening.

Thanks to an easy set-up, they managed to open without a hitch - and with Semble's easy and effective integrations, they're already seeing success. 

Easy billing & reporting help clinician clear £50,000 of aged debt

With over £71,000 in aged debt, Dr Arumainayagam was concerned about the money he was potentially losing. Being a busy consultant, he didn't have the time to clear it himself.

Using Semble Pay and the services of Designated Medical, he has cleared 70% of the debt.

Integrated system & automated workflows saves 20 hours a week

The many manual workflows at Liam Stapleton's podiatry practice were so overwhelming that admin was taking over his professional & personal life.

With Semble, he's saved 20 hours a week and grown his practice by over 3000% in just two years.

Digital storage saves psychotherapist Lucy Joy 12 hours a week in admin

Physical copies of Lucy's paperwork meant she was spending hours on unnecessary admin each week. Since starting with Semble's all-in-one system six months ago, she now saves 12 hours a week - and sees 40% more patients: "It's like having my own admin team."

Debt 'a thing of the past' for MUMS as patient numbers grow by nearly 2000%

“When I took over MUMS three years ago, we saw five patients a day, with four clinicians and five members of staff. Now we see over 100 patients a day, with 60 staff, and revenue is far greater. It’s a really cost-effective system that allows a small healthcare business grow into a large private hospital.”