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Protect patient data. Ensure compliance.

Trusted by over 1,600 clinics, Semble ensures secure patient data management with robust compliance by design.

Security & Compliance Hero-1

Certified to guard your data.

Security and compliance made simple for private practice

Semble provides robust, built-in tools that help small clinics meet essential compliance requirements without needing an IT team.

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Secure document sharing

Share sensitive patient documents with verified contacts, ensuring privacy and protection.

Audit logs

Audit logs

Track every system interaction, make it easy to respond to CQC inspections and manage incidents effectively.

Roles based access controls

Roles based access controls

Define user permissions to limit access to only the data your team needs.

Two factor authentication (2)

Two factor authentication

Add an extra layer of protection for user accounts.

Advanced security for large practices

Semble’s enterprise-level infrastructure delivers the highest levels of protection, scalability, and control.

Single tenant infrastructure Single tenant infrastructure
Dedicated environments to ensure optimal data isolation and security.
Single Sign On (SSO) Single Sign On (SSO) 
Simplify user authentication while maintaining enterprise grade security.
Access groups Access groups
Assign access levels to specific user groups for improved control over sensitive data.

 

Security Benefit 1

“
Semble is a safe haven for patient data”


Michael Wilshaw
Medical Director - Exroid

Michael Wilshaw

How we protect your data

Semble provides robust, built-in tools that help small clinics meet essential compliance requirements without needing an IT team.

01

We vet our sub-processors and partners to maintain our high security standards.

How we protect your data 1

 

02

We conduct annual security audits and staff training.

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03

We encrypt data in highly secure UK & EU data centres.

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Dedicated expertise to keep your data safe

Meet Fay, our Head of IT security


Fay is focused on staying ahead of evolving threats and ensuring your clinic is always protected. She works tirelessly to monitor and implement the latest security updates and best practices, whilst ensuring Semble consistently exceeds industry standards for data protection and compliance.

With Semble, you’re backed by a team that prioritises your peace of mind and patient safety.

Fay Sears (1)

Meet Rose, our Head of Compliance


At Semble, we believe compliance isn’t just a checkbox. We believe it’s the robust foundation for safer healthcare outcomes. That’s why we’re proud to have Rose leading the charge in safeguarding your healthcare data.

Rose is focused on data security and compliance. You can rest assured Rose will proactively monitor changes in legislation to ensure we’re always one step ahead. This means you can have full confidence that Semble not only meets the legally required standard, but also sets a benchmark for reliability and integrity in healthcare technology.

Rose Fallows (1)

See what makes Semble secure

Learn how we go above and beyond to protect your patient data. Visit our Trust Centre for compliance certificates, security controls, and more.

Visit our Trust Centre
Security Trust Center (1)

Frequently asked questions

Semble acts as a secure data processor, ensuring patient data is stored and handled in compliance with GDPR and CQC standards. Your clinic is the data controller and retains full ownership over the data you entrust to Semble.

We protect your data with multiple layers of security: 

  • Encryption: All data is encrypted at rest and in transit using industry-standard protocols.
  • Access controls: Role-based access ensures only authorised users can access sensitive information.
  • Regular audits: Our ISO 27001 certification means we follow globally recognised best practices for information security.
  • Backups: Automated, encrypted backups ensure data can be restored quickly in emergencies.

Compliance forms the backbone of our patient data management system. In-built tools like access group management, audit trails and secure document sharing all align with CQC's requirements for protecting patient data.

We ensure GDPR compliance by: 

  • Encrypting patient data in transit and at rest to prevent unauthorised access.
  • Implementing consent management tools to support patient rights.
  • Enabling 2FA.
  • Keeping data securely stored within UK and EU servers, in line with data residency requirements.
  • Implementing GDPR compliant data retention policies and procedures.
  • Enabling secure sharing of health documents.
We only process data required to support your clinic’s operations, such as patient records, appointment information, and communications. All data is securely handled in accordance with the GDPR. 

You are in control of who you share patient data with, and we enable secure document sharing within Semble. 

We carefully manage our sub-processors and partners to ensure that they meet Semble's high data security standards. Please see here for further information.

We have a comprehensive disaster recovery plan tested for robustness to mitigate data loss.  

We use automated, encrypted, daily backups stored across multiple cloud locations to ensure your data is recoverable in case of an incident. Regular testing is conducted to verify the reliability of these backups.

Your data is securely hosted in UK and EU data centres, ensuring compliance with GDPR and CQC data residency requirements and strengthening your secure patient data management processes.
For further details on Semble’s security and compliance features, view our Security Overview.