Uncompromising security.

Ensuring the safest environment for your sensitive clinical data.

At Semble, we understand the importance of safeguarding your clinical data. Our dedicated team of experts has crafted a top-of-the-line security infrastructure, designed to protect your sensitive information while offering an intuitive, user-friendly experience. Trust in Semble to provide a secure and reliable foundation for your clinical practice.

Agile technology for optimal data protection

The world of technology is in a constant state of transformation – as are its security threats.

Semble's team of security experts and engineers meticulously craft our clinical system with a strong focus on safeguarding your data. Our multi-layered defence strategy means we monitor emerging threats, conduct routine audits, and hold ourselves to the highest security standards, including ISO27001.

We employ state-of-the-art encryption technologies, such as AES-256 for data at rest and TLS for data in transit, to ensure the maximum level of protection for your clinical information. We also conform to AWS Foundational Security Best Practices v1.0.0 and CIS AWS Foundations Benchmark v1.2.0.

Regular evaluations and updates mean our security measures stay ahead of any potential threats. With Semble, you can be confident that your sensitive clinical data remains protected and up-to-date, today and in the future.

Product features

Semble's built-in security features are designed to ensure the highest level of protection for your clinical data. We've incorporated a wide range of safeguards to help you maintain control over your information while enhancing communication with your patients. Here are some of the many security features that set Semble apart:

Secure data sharing with patients

Semble offers a secure alternative to emailing sensitive patient data. By utilising our platform for sharing information, you can be confident that your patients' data is protected and accessible only by the intended recipient.

Robust Custom Roles

We understand that every clinical practice is unique, and our custom roles feature allows you to create specific permissions for each team member. This ensures that everyone has access to the right information while maintaining the security of your patient data.

Access Groups for patient data control

Our access group feature enables you to control who can view patient information within your practice. By establishing specific access groups, you can maintain the privacy of sensitive patient data while fostering a collaborative working environment.

Hiding patient names from the calendar

Semble offers the option to hide patient names from the calendar view, providing an additional level of privacy for your patients. This feature allows you to maintain confidentiality while still efficiently managing your practice's appointments.

Single tenant options for large customers

For large customers with specific compliance and performance needs, Semble offers tailored single tenant solutions. These dedicated environments provide enhanced security, control, and customisation, ensuring that your organisation's unique requirements are met while maintaining the highest standards of data protection and system performance.

Two-factor authentication

Semble incorporates two-factor authentication to provide an extra layer of protection for your account. By requiring both a password and a secondary verification method, we significantly reduce the risk of unauthorised access to your clinical system.

Compliance

Privacy and data ownership

At Semble, we respect your data privacy and understand the importance of keeping your clinical information secure. We want to make it clear that we do not claim ownership of any data you store on our platform. Your data is yours, and our primary goal is to help you manage it safely and efficiently.

Data storage within the United Kingdom

To ensure the highest level of data protection and compliance with local regulations, all data stored on Semble's platform remains within the United Kingdom. By keeping your information on UK-based servers, we can guarantee that it is subject to stringent data protection standards.

GDPR compliance

Semble is fully compliant with the General Data Protection Regulation (GDPR). By adhering to GDPR principles, we demonstrate our commitment to maintaining the highest level of data protection, safeguarding your patients' sensitive information, and ensuring transparency in our data processing practices.

Read our security overview

Need the fine print? No problem, download our full security overview here

Download here

Frequently asked questions

Where is Semble's product infrastructure stored?

Semble's product infrastructure is securely stored and maintained within the United Kingdom. By keeping our infrastructure in the UK, we ensure compliance with local data protection regulations and offer you greater peace of mind.

Is Semble ISO27001 compliant?

Yes, Semble is proud to be ISO27001 compliant. This internationally recognised certification demonstrates our commitment to maintaining the highest standards of information security and risk management for our clinical system.

Do you perform external penetration tests?

Yes, we perform external penetration tests at least annually. These tests are conducted by independent security experts to identify and address potential vulnerabilities, ensuring the ongoing security and integrity of Semble's infrastructure.

Is the data encrypted in transit and at rest?

Yes, at Semble, we use industry-leading encryption methods to protect your data both in transit and at rest. This ensures that your sensitive clinical information remains secure at all times.

What third parties will have access to patient data?

We maintain a list of third parties that may have access to patient data on our website. Our priority is to keep this list as short as possible, and we are selective in choosing partners who share our commitment to data privacy and security.

How do you back up the application?

Semble employs a combination of continuous backup and daily backups on secondary clouds to ensure the safety and integrity of your data. This approach provides redundancy and minimises the risk of data loss, so you can trust that your clinical information is always protected.

Do you have a disaster recovery plan?

Yes, Semble has a comprehensive disaster recovery plan in place to ensure the continuity and resilience of our clinical system. Our plan includes regular backups, data redundancy measures, and a clear framework for restoring services in the event of a disruption. We are committed to providing a secure and reliable platform for our customers, even under challenging circumstances.