Protect your patient data, ensure future-proof compliance

Trusted by over 1,400 clinics, Semble ensures secure patient data management with robust compliance at its core.

Certified to guard your data.

Built with patient privacy in mind

From small clinics to enterprise-level practices, Semble offers secure, reliable tools to protect your patient data.

Secure document sharing

Share sensitive patient documents with verified contacts, ensuring privacy and protection.

Audit logs

Track system interactions, make it easy to respond to CQC inspections and manage incidents effectively.

Role- based access controls

Define user permissions to limit access to only the data your team needs.

Two factor authentication

Add an extra layer of protection for user accounts.

Advanced security for large practices

Semble’s enterprise-level infrastructure delivers the highest levels of protection, scalability, and control.

	Single tenant infrastructure Dedicated environments ensure optimal data isolation and security.
	Access groups Assign access levels to specific user groups for improved control over sensitive data.
	Single Sign On (SSO) Simplify user authentication while maintaining enterprise grade security.

How we protect your data

We carefully manage our sub-processors and partners to ensure that they meet Semble's high data security standards.

We conduct regular internal and external audits and penetration testing.

All staff complete an annual training programme covering data compliance and security.

We store your data in the most secure data centres based in the UK & EU to maintain GDPR compliance.

Dedicated expertise to keep your data safe

At Semble, we take security seriously. That’s why we have a dedicated Head of IT Security focused on staying ahead of evolving threats and ensuring your clinic is always protected.

Meet Fay, who works tirelessly to:

Monitor and implement the latest security updates and best practices.
Ensure Semble consistently exceeds industry standards for data protection and compliance.
Keep your clinic prepared for any regulatory changes.

With Semble, you’re not just using a secure platform. You’re backed by a team that prioritises your peace of mind and patient safety every step of the way.

At Semble, we believe compliance isn’t just a checkbox.

We believe it’s the robust foundation for safer healthcare outcomes. That’s why we’re proud to have Rose, our Head of Compliance, leading the charge in safeguarding your healthcare data.

Rose is focused on data security and compliance. You can rest assured Rose will proactively monitor changes in legislation to ensure we’re always one step ahead. This means you can have full confidence that Semble not only meets the legally required standard, but also sets a benchmark for reliability and integrity in healthcare technology.

See what makes Semble secure

Learn how we go above and beyond to protect your patient data. Visit our Trust Centre for compliance certificates, security controls and more.

Semble Trust Centre

Frequently asked questions

What is Semble’s role in handling patient data?

Semble acts as a secure data processor, ensuring patient data is stored and handled in compliance with GDPR and CQC standards. Your clinic is the data controller and retains full ownership over the data you entrust to Semble.

How does Semble keep my data secure?

We protect your data with multiple layers of security:

Encryption: All data is encrypted at rest and in transit using industry-standard protocols.
Access controls: Role-based access ensures only authorised users can access sensitive information.
Regular audits: Our ISO 27001 certification means we follow globally recognised best practices for information security.
Backups: Automated, encrypted backups ensure data can be restored quickly in emergencies.

How does Semble help my practice maintain CQC security standards?

Our platform is designed with compliance in mind.

In built tools like access group management, audit trails, and secure document sharing all align with CQC’s requirements for protecting patient data.

How does Semble maintain compliance with GDPR standards?

We ensure GDPR compliance by:

Encrypting patient data in transit and at rest to prevent unauthorised access.
Implementing consent management tools to support patient rights.
Enabling 2FA.
Keeping data securely stored within UK and EU servers, in line with data residency requirements.
Implementing GDPR compliant data retention policies and procedures.
Enabling secure sharing of health documents.

What data does Semble process?

We only process data required to support your clinic’s operations, such as patient records, appointment information, and communications. All data is securely handled in accordance with the GDPR.

Can 3rd parties access my data?

You are in control of who you share patient data with, and we enable secure document sharing within Semble.

We carefully manage our sub-processors and partners to ensure that they meet Semble's high data security standards. Please see here for further information.

How does Semble ensure backups are in place?

We have a comprehensive disaster recovery plan tested for robustness to mitigate data loss.

We use automated, encrypted, daily backups stored across multiple cloud locations to ensure your data is recoverable in case of an incident. Regular testing is conducted to verify the reliability of these backups.

Where is my data stored?

Your data is securely hosted in UK and EU data centres, ensuring compliance with GDPR and CQC data residency requirements.

Additional information

For further details on Semble’s security and compliance features, view our Security Overview.