Happy staff = a happy practice manager
Medical Secretary / Say goodbye to paperwork / Running an efficient practice / Happy staff = a happy practice manager / Improving the patient experience

Heydoc is here to make every step of practice operations smoother by increasing transparency and organisation within the practice. When all staff are clear on their work responsibilities and confident in their duties, your team will run like a well-oiled machine.
“One of the reasons I chose to go with Heydoc was because of the great customer service. The Customer Satisfaction team is always flexible with times, always responds to my queries, and gives very clear and easy to follow training. It makes such a difference to actually speak to someone!”
Dr Arun Bhaskar, Celeste

Tasks and reminders
Heydoc’s tasks and reminders feature helps keep track of all outstanding tasks within the internal running of the practice. Any task can be allocated to a specific staff member, preventing anything being missed or forgotten. It is also possible to organise tasks in terms of priority and status, putting urgent tasks at the top of the list and keeping track of where tasks are in the workflow.

Customer Success team
At Heydoc, we pride ourselves on the simple and intuitive nature of our software. That said, should difficulties arise, our team is always available to offer support.
Heydoc has an extensive Help Centre where you can find explanations for all basic operational and setup features of the software. Our Customer Success team is also only ever a phone call away and ready to help you with any issues you may encounter when learning how to navigate Heydoc. No question is too small.